ZIM-Support

ZIM-Support

Do you have questions concerning our computer systems or media services? We would be pleased to help you.

Contact us

Unser Support hilft Ihnen bei IT- und Medienfragen

Room IM 119
Phone +49 851 509-1888
Support reques (German)
Help portal (German)

Office hours

Mondays to Thursdays 8 a.m. to 4:30 p.m.
Fridays 8 a.m. to 2:00 p.m.

We are at your service

Weekly systems maintenance window

A fixed weekly maintenance window has been set for Tuesdays until 10 a.m. This time slot is used to run maintenance and install updates for the University's telephone and computer systems, including Stud.IP, ILIAS and the media portal. If you are using one of these systems during this time slot, be aware that they may become unresponsive or unreachable without warning.