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ZIM Support

Do you have a question about our IT and media services? Is there a problem with your ZIM credentials? Or is your computer misbehaving? Our ZIM Support is happy to help.


Throughout the year, we offer training courses on numerous topics. Stud.IP courses in the Orientation Week, computer courses for staff, e-learning courses and workshops for media and studio productions. We look forward to seeing you there!

Information for new students

Have you just started out at the University? Please read our key information for new students.

Help portal

Our help pages (German) give you instructions and tips for using many of our systems and services: WiFi, Stud.IP, HISQIS, ILIAS and many more.